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AI Front Desk

An AI receptionist that answers every call.

Missed calls are missed customers. SentryView's AI Front Desk picks up when your team can't, 24/7. It answers questions, books appointments, puts urgent calls through to you, and emails you every call.

Book a personalized demo How it works
Example: Summit Heating & AirExample call · 7:42 PM

AI Front DeskThanks for calling Summit Heating & Air! I'm the AI assistant, and this call is transcribed so our team can follow up. How can I help?

CallerHi, do you do furnace tune-ups? I'd like one before winter.

AI Front DeskWe do. I have Thursday at 9 AM or Friday at 1 PM. Which works better for you?

CallerFriday at 1.

AI Front DeskGreat. Can I get your name and the service address?

Booked: furnace tune-up · Fri 1:00 PM · summary emailed to the team

What it handles

Your front desk, without the hold music

Set up with your own information and rules, so it sounds like your business.

Answers 24/7

Missed calls, lunch breaks, evenings, weekends and holidays. Every caller gets a real answer, not voicemail.

Books appointments

It checks your live calendar, offers open times, and books the visit. The caller gets an email invite.

Gets urgent calls to a person

Emergencies and callers who ask for a person are transferred to you. If nobody picks up, it takes a detailed message.

Asks your intake questions

New or returning, what they need, how they heard about you. It asks what you'd ask, then stops.

Answers common questions

Hours, location, services, what to bring. Only the answers you approve, and it never makes things up.

Emails you every call

A summary, the full transcript and any booking arrive right after each call. With the caller's permission, it texts them a follow-up.

By industry

Set up for how your business works

Each setup comes with industry-specific questions, booking types and safety rules.

Medical & healthcare

Family medicine, chiropractic, physical therapy, optometry, dermatology, veterinary and more. Books visits and routes urgent calls.

See how it works

Dental offices

New-patient exams, cleanings and emergency visits booked around the clock, with urgent calls sent to your team.

See how it works

Home services

HVAC, plumbing, electrical, roofing and more. It books estimates and service calls while your crew is on the job.

See how it works

Med spas & aesthetics

Answers treatment questions from your menu and books consultations, even at 10 PM.

See how it works

Retail & local shops

Boutiques, bike and outdoor shops, furniture, jewelry, pet stores and more. Answers questions and takes requests while you help customers.

See how it works

Restaurants & cafes

Answers hours, menu and allergy questions, takes reservations and catering requests, even during the dinner rush.

See how it works

Law firms

Screens new clients, books consultations and gets urgent matters to an attorney, while you're in court.

See how it works

Real estate

Answers listing calls, qualifies buyers and sellers, and books showings and listing appointments around the clock.

See how it works

Any small business

Accountants, insurance agencies, salons, fitness studios, auto repair, cleaning companies and more. Set up for how you work.

See how it works

Don't see your industry? It works for almost any business that gets phone calls. Tell us about yours

How it works

Live in days. Your phone still rings first.

  1. 01

    Keep your number

    Turn on call forwarding for missed, busy and after-hours calls. Your phone still rings first.

  2. 02

    AI answers

    A natural voice greets callers with your business name, then answers using your hours, services and FAQs.

  3. 03

    It takes action

    It books appointments, transfers urgent calls, takes messages, and texts a follow-up if the caller agrees.

  4. 04

    You stay in the loop

    Every call is emailed to you with a summary and transcript. Change greetings, answers and hours on a simple admin page.

Guardrails

Helpful, honest and safe

  • Tells every caller it's an AI and that the call is transcribed.
  • Only uses the information you give it. If it doesn't know, it takes a message.
  • Never takes payment details or passwords over the phone.
  • Transfers emergencies and anyone who asks for a person.
  • Texts callers only if they say yes, and they can reply STOP at any time.
  • You control the greeting, answers, hours and voice from your own admin page.

FAQ

AI Front Desk questions

What is an AI front desk?

An AI front desk (or AI receptionist) is a voice assistant that answers your business phone. SentryView's picks up missed and after-hours calls, answers questions from your own information, books appointments into your calendar, transfers urgent calls to your team and emails you a summary of every call.

How much does an AI receptionist cost?

A flat monthly plan plus a one-time setup, sized to your call volume and what you need it to do. The free setup audit gives you an exact price before anything goes live.

Do I have to change my phone number?

No. You keep your number. We turn on call forwarding so missed, busy and after-hours calls go to your AI Front Desk, and your phone still rings first. You can switch forwarding off at any time.

Will callers know they're talking to AI?

Yes. It says so at the start of every call and mentions that the call is transcribed. It speaks in a natural voice, and any caller can ask for a person at any point.

Which calendars does it book into?

It books into an online calendar your team can see, such as Google Calendar, Outlook or Cal.com. If you use industry booking software, we'll work out the best setup during your audit.

What happens when it can't answer something?

It takes a message with the caller's name, number and what they need, or transfers the call to your team. You get the summary by email right away.

How long does setup take?

Usually under a week. We load your information, connect your calendar, turn on forwarding, then run test calls with you before it answers real customers.

Do you serve businesses outside your area?

Yes. We set up and support AI Front Desk for businesses anywhere in the United States, fully remotely.

Hear it answer as your business.

We'll set up a personalized demo with your business name, hours and services. Then you call it yourself and hear exactly what your customers would.

Book a personalized demo

Personalized demo

Get your AI Front Desk set up

Tell us your business name and how you handle calls today. We'll set up a personalized demo you can call, and send a clear plan and price within one business day.

  • Personalized demo with your business name
  • Keep your current phone number
  • Clear plan and pricing up front

Or call us at (442) 242-6321. Our own AI Front Desk answers.