Home / AI Front Desk / Dental offices

AI Front Desk for dental offices

Never send a new patient to voicemail again.

Your AI receptionist answers missed and after-hours calls and books cleanings and new-patient exams into your calendar. Dental emergencies go straight to your team.

Example: Bright Smile DentalExample call · 7:42 PM

AI Front DeskThank you for calling Bright Smile Dental! I'm the office's AI assistant, and this call is transcribed so our team can follow up. How can I help?

CallerHi, I just moved here and need a cleaning. Do you take Delta Dental?

AI Front DeskWelcome! The team will confirm your Delta Dental coverage before your visit. For a new patient exam and cleaning, I have Tuesday at 9 AM or Thursday at 2:30 PM.

CallerTuesday at 9 works.

AI Front DeskPerfect. Can I get your full name and email for the confirmation?

Booked: new patient exam & cleaning · Tue 9:00 AM · insurance: Delta Dental

What it handles

Built for the calls your front desk can't get to

During lunch, while the team is chairside, after 5 PM and on weekends.

Answers every call, 24/7

No more voicemail during lunch, busy mornings, evenings or weekends. New patients get an answer while they're still looking.

Books the right visit

Cleanings and checkups, new-patient exams, emergency visits, fillings and crowns, cosmetic, Invisalign and kids' visits. Booked into your calendar.

Asks your intake questions

New or returning patient, insurance provider, and anything the dentist should know. No detailed health history over the phone.

Sends emergencies to your team

Severe pain, swelling, a broken or knocked-out tooth: it transfers the call right away, or books the first emergency slot if nobody picks up.

Answers patient questions

Hours, location, parking, accepted insurance and what to expect at a first visit, using answers you approve.

Emails you every call

A summary, transcript and booking details after every call, so your team starts the day knowing who called and why.

How it works

Live in days. Your phone still rings first.

  1. 01

    Keep your number

    Turn on call forwarding for missed, busy and after-hours calls. Your phone still rings first.

  2. 02

    AI answers

    A natural voice greets callers with your business name, then answers using your hours, services and FAQs.

  3. 03

    It takes action

    It books appointments, transfers urgent calls, takes messages, and texts a follow-up if the caller agrees.

  4. 04

    You stay in the loop

    Every call is emailed to you with a summary and transcript. Change greetings, answers and hours on a simple admin page.

Guardrails

Guardrails made for dental practices

  • Never gives dental or medical advice or a diagnosis. It offers an appointment or a callback instead.
  • Never confirms insurance coverage or quotes prices. Your team does that.
  • Tells callers with trouble breathing or swelling spreading to the eye or neck to call 911 or go to the ER.
  • Collects only what's needed to book: name, contact details, visit reason and insurance provider.
  • Never discusses other patients or shares patient information.
  • Says it's an AI and that the call is transcribed, at the start of every call.

FAQ

Dental office questions

How much does an AI receptionist for a dental office cost?

A flat monthly plan plus a one-time setup, sized to your practice's call volume. After a free audit of how your office handles calls today, you get an exact price before anything goes live.

Does it replace my front desk team?

No. It covers the calls your team can't get to, like lunch, busy chairside moments, after hours and weekends, so they can focus on the patients in front of them. Anything complex goes to them.

Does it work with Dentrix, Open Dental or Eaglesoft?

Today it books into an online calendar your team can see, such as Google Calendar, Outlook or Cal.com. If you use practice management software like Dentrix, Open Dental or Eaglesoft, we'll plan the best setup for your office during the audit.

Is it HIPAA compliant?

It's set up to collect only what's needed to schedule: name, contact details, visit reason and insurance provider. It never takes detailed health history over the phone. If your practice needs a Business Associate Agreement, raise it in your audit and we'll go through your requirements before anything goes live.

What happens with dental emergencies after hours?

You decide. It can transfer urgent calls to an on-call phone, book the first available emergency slot, or take an urgent message. Callers with serious symptoms are told to call 911 or go to the ER.

Do I have to change my phone number?

No. You keep your number. We turn on call forwarding so missed, busy and after-hours calls go to your AI Front Desk, and your phone still rings first. You can switch forwarding off at any time.

Will callers know they're talking to AI?

Yes. It says so at the start of every call and mentions that the call is transcribed. It speaks in a natural voice, and any caller can ask for a person at any point.

How long does setup take?

Usually under a week. We load your services, hours, insurance and FAQs, connect your calendar, turn on forwarding, then run test calls with you before it answers patients.

Hear it answer as your business.

We'll set up a personalized demo with your business name, hours and services. Then you call it yourself and hear exactly what your customers would.

Book a personalized demo

Personalized demo

See what your practice's AI receptionist would say

Tell us your business name and how you handle calls today. We'll set up a personalized demo you can call, and send a clear plan and price within one business day.

  • Personalized demo with your business name
  • Keep your current phone number
  • Clear plan and pricing up front

Or call us at (442) 242-6321. Our own AI Front Desk answers.