Answers during the rush
Friday at 7 PM or before you open, callers get an answer instead of a phone ringing off the hook.
Home / AI Front Desk / Restaurants
AI Front Desk for restaurants
Stop answering the phone during the dinner rush.
Your AI Front Desk picks up every call so your staff can focus on guests. It answers questions about hours, the menu and parking, takes reservations, and passes catering and large-party requests to your manager.
Example: Olive & EmberExample call · 7:42 PM
AI Front DeskThanks for calling Olive & Ember! I'm the restaurant's AI assistant, and this call is transcribed so our team can follow up. How can I help?
CallerDo you have a table for 4 tonight around 7? And do you have gluten-free pasta?
AI Front DeskI have 7:15 for 4 tonight. We do offer gluten-free pasta. Please mention any allergies to your server, and the kitchen will advise. Shall I book 7:15?
CallerYes, please.
AI Front DeskGreat! What name and email should I put it under?
Reserved: party of 4 · tonight 7:15 PM · note: gluten-free
Sample call · Restaurant · Spanish
Hear Sara take a reservation, in Spanish.
A customer reserves a table for six for a birthday. Sara answers in Spanish, offers times and confirms the booking. English translations are on screen.
Simulated example: scripted situation, Sara's replies from our live system, computer-generated voices. Sara is an AI assistant.
What it handles
Every call answered, no matter how busy it gets
The same ten questions, answered perfectly every time.
Takes reservations
It checks your open times and books the table. Large parties and special events go to your manager.
Answers menu & common questions
Hours, location, parking, dietary options, kids' menu, patio, happy hour and how to order online, from your answers.
Captures catering & event requests
Date, guest count, budget and contact details go straight to your events manager.
Sends issues to a manager
Complaints, allergic reactions and anyone asking for the manager are transferred right away.
Emails you every call
A summary and transcript after every call, so no catering lead or complaint slips through.
How it works
Live in days. Your phone still rings first.
- 01
Keep your number
Turn on call forwarding for missed, busy and after-hours calls. Your phone still rings first.
- 02
AI answers
A natural voice greets callers with your business name, then answers using your hours, services and FAQs.
- 03
It takes action
It books appointments, transfers urgent calls, takes messages, and texts a follow-up if the caller agrees.
- 04
You stay in the loop
Every call is emailed to you with a summary and transcript. Change greetings, answers and hours on a simple admin page.
Guardrails
Guardrails made for restaurants
- Never guarantees a dish is allergen-free. It tells guests to let their server know about allergies.
- Never confirms a table that isn't actually open.
- Sends large parties and private events to your manager.
- Never quotes catering prices. Your events manager follows up.
- Never takes card numbers or payments over the phone.
- Says it's an AI and that the call is transcribed, at the start of every call.
FAQ
Restaurant questions
Does it work with OpenTable, Resy or Tock?
Today it books into an online calendar your team can see, or takes reservation details for your host to confirm. If you take reservations through OpenTable, Resy, Tock or another platform, we'll plan the best setup during your audit.
Can it take takeout or delivery orders?
It answers menu questions and tells callers how to order online or for pickup. Taking full phone orders is something we'd scope with you during the audit. It never takes card payments over the phone.
How much does AI phone answering for a restaurant cost?
A flat monthly plan plus a one-time setup, sized to your call volume. You get an exact price after a free audit, before anything goes live.
Can it update specials and holiday hours?
Yes. Change your specials, hours and holiday closures any time from your admin page, and it uses them on the very next call.
Do I have to change my phone number?
No. You keep your number. We turn on call forwarding so missed, busy and after-hours calls go to your AI Front Desk, and your phone still rings first. You can switch forwarding off at any time.
Will callers know they're talking to AI?
Yes. It says so at the start of every call and mentions that the call is transcribed. It speaks in a natural voice, and any caller can ask for a person at any point.
Front Desk + Follow-up
Every call and inquiry answered, followed up, and on your calendar.
Small businesses lose customers in the gaps: a call that goes to voicemail, a message nobody answers, an appointment nobody reminds. We cover those gaps so each step happens on its own, day or night.
- 01
They reach you
A caller or form visitor, at any hour. Our AI receptionist answers in English, Spanish, Arabic or Turkish, and says it's an AI.
- 02
Details are saved
Their name, number and request go into your customer list automatically. No retyping.
- 03
They get a reply
A friendly message with your booking link goes out, and you get an alert with the details.
- 04
Reminders, not no-shows
A reminder before the appointment and a thank-you afterwards, without anyone lifting a finger.
- 05
Nobody falls through
If a caller hangs up before they're helped, you're alerted right away, and customers who've agreed to texts get an instant message with your booking link. If no one has followed up after two days, you get a nudge with a ready-made message.
- 06
A report every Monday
One short email: calls, new leads and bookings from the week before.
You stay in control: we start with drafts you approve, and switch on automatic sending only when you're comfortable. Results depend on your business, so we don't promise specific numbers. Set up as one simple monthly plan, quoted after a free 30-minute audit.
By industry
Also built for
The same AI Front Desk, set up for other kinds of businesses.
Medical & healthcare
Family medicine, chiropractic, physical therapy, optometry, dermatology, veterinary and more. Books visits and routes urgent calls.
See how it worksDental offices
New-patient exams, cleanings and emergency visits booked around the clock, with urgent calls sent to your team.
See how it worksHome services
HVAC, plumbing, electrical, roofing and more. It books estimates and service calls while your crew is on the job.
See how it worksMed spas & aesthetics
Answers treatment questions from your menu and books consultations, even at 10 PM.
See how it worksRetail & local shops
Boutiques, bike and outdoor shops, furniture, jewelry, pet stores and more. Answers questions and takes requests while you help customers.
See how it worksLaw firms
Screens new clients, books consultations and gets urgent matters to an attorney, while you're in court.
See how it worksReal estate
Answers listing calls, qualifies buyers and sellers, and books showings and listing appointments around the clock.
See how it worksAny small business
Accountants, insurance agencies, salons, fitness studios, auto repair, cleaning companies and more. Set up for how you work.
See how it worksDon't see your industry? It works for almost any business that gets phone calls. Tell us about yours
Hear it answer as your business.
We'll set up a personalized demo with your business name, hours and services. Then you call it yourself and hear exactly what your customers would.
Personalized demo
See what your restaurant's AI host would say
Tell us your business name and how you handle calls today. We'll set up a personalized demo you can call, and send a clear plan and price within one business day.
- Personalized demo with your business name
- Keep your current phone number
- Clear plan and pricing up front
Or call us at (442) 242-6321. Our own AI Front Desk answers.