Home / AI Front Desk / Home services

AI Front Desk for home services

Answer every call, even from the job site.

When your crew can't pick up, your AI Front Desk does. It answers questions and books estimates and service calls. Emergencies like no heat or a burst pipe go straight through to you.

Example: Summit PlumbingExample call · 7:42 PM

AI Front DeskThanks for calling Summit Plumbing! I'm the AI assistant, and this call is transcribed so our team can follow up. How can I help?

CallerOur water heater is leaking all over the garage floor.

AI Front DeskI'm sorry, that sounds urgent. If you can, turn off the water supply to the heater. I'm connecting you to our on-call plumber now.

CallerOkay, thank you.

Transferred: on-call plumber · leaking water heater · details emailed to the office

What it handles

Your office line, covered while you work

For HVAC, plumbing, electrical, roofing, garage doors, pest control, cleaning and more.

Answers every call, 24/7

On a roof, under a sink or driving between jobs, every caller gets an answer instead of calling the next company on the list.

Books estimates & service calls

It offers open times from your calendar and books the job, with the address and details your tech needs.

Captures the job details

Service address, what's wrong, the type of system and how urgent it is. Your team shows up prepared.

Routes emergencies to you

No heat, no AC in extreme weather, flooding or sparking: it transfers to your on-call number, or takes an urgent message.

Answers common questions

Service area, hours, whether estimates are free, financing. Only with the answers you give it.

Emails you every call

A summary and transcript after every call, so your office knows exactly who called and what they need.

How it works

Live in days. Your phone still rings first.

  1. 01

    Keep your number

    Turn on call forwarding for missed, busy and after-hours calls. Your phone still rings first.

  2. 02

    AI answers

    A natural voice greets callers with your business name, then answers using your hours, services and FAQs.

  3. 03

    It takes action

    It books appointments, transfers urgent calls, takes messages, and texts a follow-up if the caller agrees.

  4. 04

    You stay in the loop

    Every call is emailed to you with a summary and transcript. Change greetings, answers and hours on a simple admin page.

Guardrails

Guardrails made for the trades

  • If a caller smells gas, it tells them to leave the building and call the gas company or 911 first.
  • Never quotes a price unless you give it pricing to share.
  • Never diagnoses a problem or promises an arrival time you haven't set.
  • Politely tells callers outside your service area where you work.
  • Never takes card numbers or payments over the phone.
  • Says it's an AI and that the call is transcribed, at the start of every call.

FAQ

Home service questions

How much does an AI answering service for contractors cost?

A flat monthly plan plus a one-time setup, sized to your call volume. It's a fraction of the cost of a full-time hire, and you get an exact price after a free audit.

Which trades does it work for?

HVAC, plumbing, electrical, roofing, garage doors, pest control, landscaping, cleaning, handyman and other home service businesses. We set it up with your services, service area and emergency rules.

Does it work with ServiceTitan, Jobber or Housecall Pro?

Today it books into an online calendar your team can see, such as Google Calendar, Outlook or Cal.com. If you run your jobs in ServiceTitan, Jobber or Housecall Pro, we'll plan the best setup during your audit.

How does it handle after-hours emergencies?

You set the rules. It can transfer emergencies to your on-call number, take an urgent message for first thing in the morning, or book the first available slot. Safety issues like a gas smell always get safety instructions first.

Do I have to change my phone number?

No. You keep your number. We turn on call forwarding so missed, busy and after-hours calls go to your AI Front Desk, and your phone still rings first. You can switch forwarding off at any time.

Will callers know they're talking to AI?

Yes. It says so at the start of every call and mentions that the call is transcribed. It speaks in a natural voice, and any caller can ask for a person at any point.

How long does setup take?

Usually under a week. We load your services, service area and hours, connect your calendar, turn on forwarding and run test calls with you.

Hear it answer as your business.

We'll set up a personalized demo with your business name, hours and services. Then you call it yourself and hear exactly what your customers would.

Book a personalized demo

Personalized demo

Stop losing jobs to missed calls

Tell us your business name and how you handle calls today. We'll set up a personalized demo you can call, and send a clear plan and price within one business day.

  • Personalized demo with your business name
  • Keep your current phone number
  • Clear plan and pricing up front

Or call us at (442) 242-6321. Our own AI Front Desk answers.